| Area | Country | Shipping Address | Customer Service # | Email Address |
|---|---|---|---|---|
| Europe | Austria | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com |
| Belgium | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Czech Republic | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Denmark | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Estonia | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Finland | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| France | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Germany | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Greece | Berson/C.Sarafidis Bros S.A. 47 Agamemnonos Street 17675 Kallithea-Athens Greece |
+30 2109478732-3 | info@sarafidisgroup.gr | |
| Ireland | WG Skelton LTD Unit B5 Centrepoint Rosemunt Business Park Ballycoolin Dublin N11 1729 Ireland |
+353.(0).1882.9172 | repair.ireland@samsonite.com | |
| Italy | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Luxembourg | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Netherlands | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Norway | Rolling Luggage Store - Gardemoen Airport New Terminal - Landside (before security)) 2061 Gardemoen Norway |
+47 64 82 04 80 | store.oslo.airport@rollingluggage.com | |
| Norway | Steen & Strøm Department Store Nedre Slottsgate 8, ground floor 0157 Oslo Norway |
+47 96 09 78 07 | store.steen.strom@samsonite.com | |
| Poland | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Russia | Moscow Full Service Sawinskaya naberezhnaya 3 Moscow 119121 |
warranty.russia@chemodanpro.ru | ||
| Russia | Moscow Full Service Shopping Center Smolensky Passage Smolenskaya ploschad 3 (Floor 0) Moscow |
warranty.russia@chemodanpro.ru | ||
| Russia | SPb Elit Service Sankt Petersburg Sandovaya 38 |
warranty.russia@chemodanpro.ru | ||
| Slovakia | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Spain | ULTRA RAPIT S.L Balmes Street 348 08006 Barcelona Spain |
+34.934.144.164 | tumi@ultrarapit.net | |
| Sweden | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Switzerland | R. Lakatos Solothurnstrasse 29 4562 Biberist Switzerland |
+41.(0).32.333.33.09 | tumi@koffer-doktor.ch | |
| United Kingdom | Tumi Repair Center Hans-Böckler-Str. 6 59423 Unna Germany |
+49 23035523015 | repairs.europe@tumi.com | |
| Portugal | Modarte, LDA Quinta De Sta. Maria, Nª144 - Maximos 4700-244 Braga Portugal |
+351.253.606.070 | tumiportugal.repairs@modarte.pt | |
| All Other EU Countries | +49 23035523015 | repairs.europe@tumi.com | ||
| North America | United States | TUMI Repairs 2501 Matthews Industrial Circle Suite 2 Vidalia, GA 30474 |
1-800-781-8864 | info@tumi.com |
| United States | Mark's Luggage Service 1542 E. Victory Street Suite 1 Phoenix, AZ 85040 |
1-800-781-8864 | info@tumi.com | |
| Canada | Luggage Town, Ltd. 644 Millway Ave Unit 1 Concord, ON L4K 4H4 |
1-800-781-8864 | info@tumi.com | |
| Canada | Wunderlust Luggage Repair Corp. 2273 Kingsway Vancouver, BC V5N 2T6 |
1-800-781-8864 | info@tumi.com | |
| All Other Countries in Central/South America | latam.customerservice@tumi.com |
REPAIR CENTERS
Europe & North America
Global
| Area | Country | Phone Number | Email Address |
|---|---|---|---|
| Middle East | Kingdom of Saudi Arabia | +966.012.653.2105 | hail@zimas.com.sa |
| United Arab Emirates | +971.04.563.2916 | Farokh.Tadiwala@mailmac.net | |
| Allied Enterprises Dubai (Attn: Farokh) | +9714.3364500 Ext. 543 | merline.varkey@chalhoub.com | |
| Habchi and Chaloub Ardiya Warehouse Kuwait (Attn: Danilo Diocares) | +965.4313853 | merline.varkey@chalhoub.com | |
| ZIMAS Trading Co. Saudi Arabia (Attn: Mr. Mustafa Mohamed Fawzi Abdelhamid Ibrahim) | +966.26532105 | merline.varkey@chalhoub.com | |
| Rolbag LTD. Service Center Israel | +972.3.9223728 | T-Service@roltime.co.il | |
| Africa | South Africa | 011.6781300 | repair.worldwear@samsonite.com |
| Asia/Pacific | China | service.china@tumi.com | |
| Hong Kong | service.hk.tumi@tumi.com | ||
| Japan Tokyo | +81.3.6434.9865 | info.japan@tumi.com | |
| Japan Osaka | +81.3.6434.9865 | info.japan@tumi.com | |
| Korea AS Dept | 02.539.8950 | info.kr@tumi.com | |
| Thailand | +66.2.761.9998 | info.th@tumi.com | |
| All Other Countries | +1.800.781.8864 | info@tumi.com |