Terms of use and sale
Welcome
We are delighted to welcome you to the Tumi website, the official online store for the brand Tumi (hereinafter the "Site"). Before using the Site, we kindly ask you to carefully read these terms of use and sale (hereinafter “Terms and Conditions”).
By using the Site and/or by placing an order through the Site, these Terms and Conditions are deemed accepted by you. If you do not agree with any part of these Terms and Conditions, please refrain from using the Site and placing an order.
From time to time, additional terms, guidelines, policies or rules may apply to specific services, promotions, products or orders placed through the Site. These are hereby incorporated by reference and form part of your agreement with us.
The Terms and Conditions applicable to your order and purchase are those in force and accepted by you at the time you place your order, unless otherwise required by law. The Terms and Conditions applicable to your use of the Site are those published on the Site at the time you are using the Site. The publishing date can be found in Section 24.
For the meaning of the definitions and terminology used in these Terms and Conditions, please refer to Section 22.
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Identification
Aboutbags NV, with registered office at Westerring 17, 9700 Oudenaarde, Belgium (company number 0681 881 789), is the seller of the products displayed on the Site and the contracting party for online product sales.
Aboutbags NV’s other contact details are as follows:
- Tel: +43 134 081 25
- Email: service_eu@tumi.com
Nayan handles the customer service and communication on behalf of Aboutbags NV and acts as a service provider only.
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Accuracy of content
We always do our best to keep the information on the Site accurate and up to date. However, the information and other materials published on this Site may occasionally contain inaccuracies, omissions or typographical errors.
Weights, dimensions and volumes of the products may vary slightly. We make reasonable efforts to ensure that product information is accurate and to display the colours of our products as accurately as possible. However, the colours on your screen may vary depending on your device settings and may not reflect exactly the colour of the actual product. Your statutory warranty rights remain unaffected.
We may update or change the information on the Site from time to time. Any such update or change will not affect orders placed before the time of such change or update.
Cabin carry-on/hand luggage restrictions may vary between airlines, ticket type, route, aircraft and airport, and may change from time to time. While we make reasonable efforts to indicate whether products are generally suitable for cabin carry-on/hand luggage, you should check the applicable restrictions directly with your airline before travelling. Tumi cannot be held responsible if an airline applies other check-in standards or if airlines or airports change their restrictions or refuse a product as cabin carry-on or hand luggage.
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Prices
The price of the products you order is the price displayed on the Site at the time you place your order. Prices are stated in EUR and include any applicable statutory VAT. Any applicable delivery costs will be indicated separately before the order is submitted. The total price of your order, including any applicable delivery costs, is shown before you submit your order and confirmed in the email acknowledging receipt of your order.
If an obvious error is found in the price of the products you have ordered, we will inform you as soon as possible and give you the option to confirm your order at the correct price or to cancel it. If you choose to cancel or if we are unable to accept your order, we will cancel any pre-authorisation or refund any amounts already paid using the original payment method.
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Online Ordering
You can place an order on the Site only if you are an adult aged 18 or over, legally capable of entering into a contract, and acting as a consumer for personal use. We may refuse orders placed for professional, business, resale or other commercial purposes. If you wish to make a business or professional purchase, please contact Tumi using the contact details provided on the Site.
The ordering process consists of the following steps:
- You add the products you want to purchase to your basket;
- You choose your delivery method and enter the delivery information;
- You enter your billing address together with your payment information;
- You will be asked to confirm you accept these Terms and Conditions;
- Before you submit your order, you are given the opportunity to review your selection, correct any input errors and check the total price of your order including any applicable delivery costs;
- You submit your order by clicking the order button displayed at checkout, which indicates that placing an order entails an obligation to pay.
After you have submitted your order, we will send you an email acknowledging receipt of your order. This acknowledgement does not mean that your order has been accepted. Your order constitutes a legally binding offer by you to purchase the products. The sale contract is formed only when we send you an email confirming that the products have been dispatched (the “Shipping Notification Email”) as further described in Section 7.
All orders are subject to availability of the products at the time of dispatch and to our acceptance in accordance with Section 7.
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Payment
The payment methods accepted on our Site are displayed during the checkout process. Payment must be made in EUR.
Depending on the payment method used, your payment may be authorized, reserved or debited when you place your order or when the products are dispatched, as described in Section 4. Where applicable, you will receive an email with your payment status.
Payments may be processed by Nayan or another payment service provider acting on our behalf. This does not affect the fact that Tumi remains the seller of the products.
Tumi retains title in the products until it has received full payment of the price and delivery costs.
For further information on payment security and the processing of your personal data, please refer to our Privacy Policy.
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eGift Card Policy
Please note that this eGift Card Policy only applies to gift cards purchased through this Site. For any other type of gift cards accepted as a method of payment during the checkout process, please refer to the applicable terms and conditions provided to you upon purchase of such gift card from the third-party seller.
a. PURCHASE OF eGIFT CARDS
i. TumieGift Cards are available for purchase in 18 European online Tumi shops. The eGift Cards may only be redeemed online via the online Tumi shop from where the eGift Card was purchased.
ii. eGift Cards are available in different designs and you can include a personal message to be sent with the eGift Card. Tumi does not assume any responsibility for the content of your personal message, although Tumi reserves the right to refuse to include your personal message on the eGift Card, if the message is considered inappropriate.
iii. eGift Cards are available in all denominations, with a minimum of EUR 50 and a maximum of EUR 1,000, via the following websites: https://at.tumi.com/, https://be.tumi.com/, https://cz.tumi.com/, https://ch.tumi.com/, https://de.tumi.com/, https://dk.tumi.com/, https://es.tumi.com/, https://fi.tumi.com/, https://fr.tumi.com/, https://hu.tumi.com/, https://ie.tumi.com/, https://it.tumi.com/, https://lu.tumi.com/, https://nl.tumi.com/, https://no.tumi.com/, https://pl.tumi.com/, https://se.tumi.com/, https://uk.tumi.com/, https://sk.tumi.com/.
iv. The eGift Cards are sent to you via email. Even if an eGift Card is part of an order that includes other Tumi products, the eGift Card will be sent to you separately by email.
v. eGift Cards and their use on the Tumi websites listed above are subject to the Terms and Conditions and this eGift Card Policy.
b. VALIDITY OF eGIFT CARDS
i. The eGift Card is valid for a period of 5 years following the purchase of the eGift Card, unless mandatory applicable law requires a longer validity period. If the eGift Card expires, any unused balance will be lost. This cannot be redeemable in cash or credit.
c. USE OF YOUR eGIFT CARD
i. An eGift Card may not be used to purchase another eGift Card.
ii. Resale of the eGift Card to third parties is prohibited.
iii. The value of an eGift Card cannot be changed.
iv. The eGift Card may not be exchanged or returned for cash or credit.
v. An eGift Card may only be used for purchases on the website where the eGift Card was purchased.
vi. When purchasing an eGift Card, the card value may not be taken into account for obtaining discounts offered on products, delivery costs, and/or free gifts based on a fixed purchase amount.
vii. Only one eGift Card may be redeemed per order. To use the eGift Card, you must add your Tumi product(s) to your shopping cart. You may enter your eGift Card code as follows:
How do I use my gift certificate?
If you’re lucky enough to have a gift certificate for our online store, you can get a pre-specified amount off when you buy products online.
There are 2 ways of redeeming your gift certificate:
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Through your shopping cart
a. Pick a product from our online store.
b. Go to your shopping cart by clicking CART at the top right of the screen.
c. Select your preferred shipping method. Please note 'Click and Collect' is not allowed when paying with a gift certificate.
d. Below the shipping method fields you will find the text “Enter promo code”. Click on this.
A small box will appear where you can fill in your code. After adding your code, click “Apply”. Your gift certificate will have been applied.N.B. You will not be able to check the balance of your gift certificate using the above method. Please use the second method of redeeming your gift certificate as described below.
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Through the checkout page
If you would like to check the balance of your gift certificate, please follow these steps:
a. Pick a product from our online store.
b. Go to your shopping cart by clicking CART at the top right of the screen.
c. Select your preferred shipping method and click the “checkout” button at the bottom right.
d. Once you are on the checkout page, scroll below the Shipping and Billing Address sections. Here you will find the following text “Do you have a gift certificate?” Select “yes”.
A small box will appear where you can fill in your code. After adding your code, click “Apply”. To check the balance of your gift certificate click the “check balance” link below the certificate box.
viii. Your payment will only be processed after you have verified your details, accepted the Terms and Conditions, and clicked the ‘Place order’ button.
ix. The total order (i.e. the price of the products, any applicable sales tax, and delivery costs) will be deducted from the balance on the eGift Card. The balance on the eGift Card will be updated once your order has been processed.
x. If the value of the purchased products is less than the total value of the eGift Card, any unused balance will remain on the eGift Card for future orders for which the same eGift Card data will be used. If the value of your order exceeds the total value of the eGift Card, you will be asked to pay the difference via another payment method.
xi. Tumi reserves the right to refuse, cancel, or hold orders paid for with an eGift Card in case of suspected fraud, mistakenly issued eGift Cards, or other violations of the Terms and Conditions or this eGift Card Policy.
d. RETURN OF PRODUCTS PAID FOR WITH AN eGIFT CARD
i. If you validly return a Tumi product that was paid for with an eGift Card, you will receive a new eGift Card with the same period of validity as that of the eGift Card used earlier and a balance equal to the purchase amount. Where part of the purchase price was paid through a different means of payment, we will reimburse that part of the payment using the respective means of payment you used. The eGift Card used for the original purchase will expire, except where its balance was not fully used for the original purchase; in that case, the original eGift Card will remain valid for the unused balance.
e. eGIFT CARD BALANCE
i. You may check the balance on your eGift Card at any time here. The balance on the eGift Card can be verified using a valid eGift Card code.
ii. We would like to point out that it is currently not possible to recharge the eGift Cards.
iii. If you want more information about the eGift Card, please send an email to service_eu@tumi.com.
f. LOST OR STOLEN eGIFT CARDS
Tumi is not responsible for the loss, theft, destruction, or unauthorised use of eGift Cards and the holder of the eGift Card shall not receive any compensation for the above unless such loss results from our failure to comply with applicable law or to exercise reasonable care.
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Sale contract
The display of products on our Site is an invitation to treat only and is not an offer or unilateral contract. Your order constitutes a binding offer by you to purchase the products selected in your order. No sale contract will exist between you and Tumi unless and until we send you the Shipping Notification Email confirming that the Products have been dispatched as described in Section 4. If you have not received a Shipping Notification Email within 5 working days following submission of your order, you are no longer bound by your offer.
Unless and until we send you the Shipping Notification Email, we may refuse or cancel an order, wholly or partially, where we are unable or not required to accept it, including in the following circumstances:
a. If the product is not available;
b. If your billing information is incorrect or cannot be verified;
c. If your order is flagged by security systems as an unusual order or an order susceptible of fraud;
d. If your payment is not authorised, reserved, received or processed in time;
e. If we have objective grounds to believe you are under 18;
f. If we have objective grounds to believe the order is placed for professional, business, resale or other commercial purposes; or
g. If there was an obvious error in the price or delivery costs.At any time, we may cancel an order, wholly or partially, in the following circumstances:
h. If we cannot deliver to the address provided by you; or
i. In the event of force majeure.If we refuse or cancel an order, we will notify you by email and cancel any pre-authorisation or refund any amounts already paid using the original payment method.
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Delivery restrictions - country of delivery
a. Care of PO Box addresses and military APO addresses are not accepted.
b. Through this Site the products are delivered in Austria. -
Delivery
Delivery options and any applicable delivery costs are displayed before you submit your order.
We will deliver the products ordered within the delivery timescales indicated during checkout. In any event, we will deliver the products without undue delay and no later than 30 days after the day the sale contract is concluded, unless a later date has been agreed with you.
You are responsible for ensuring that the delivery address and contact details you provide are complete and accurate. If the delivery address or contact details you provide are incorrect or incomplete, delivery may be delayed or impossible, and we may charge you for any additional costs reasonably incurred by us as a result.
Our products are delivered by a professional courier. A signature or other proof of delivery may be required by the courier. You accept that delivery is signed off for acceptance by any adult aged 18 or over present at the delivery address provided by you. If no one is available to accept the delivery, the courier may leave a delivery notice or contact you to arrange a further delivery attempt or collection, in accordance with the courier’s procedures.
If your product is not delivered within the indicated delivery timescale, please contact us with your order number. You may set an additional delivery period appropriate in the circumstances. If your product is not delivered within that additional period, or if delivery within the agreed timeframe was essential and this was made clear to us before we accepted your order, you may cancel the sale contract for the affected products and receive a refund of any amounts already paid for such products, including any applicable standard delivery costs.
Nothing in this Section 9 affects your statutory rights.
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Defective product or wrong delivery
As soon as reasonably possible following delivery, please inspect the package and the products. If the package or products are visibly damaged, or if the products delivered do not match your order, please contact us without undue delay and follow the return procedure described in Section 13.
Where possible, please keep the original packaging and take photographs of the damage, defect or delivery error, as this may help us to process your request.
If the product is defective, damaged on delivery or incorrectly delivered, and this is confirmed following assessment, we will bear the reasonable return costs in accordance with the return procedures described in Section 13.
Nothing in this Section affects your statutory rights, including your rights under the legal guarantee of conformity and your right of withdrawal.
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Statutory Right of Withdrawal
You have the right to withdraw from the sale contract, in whole or in part, within 14 days without giving any reason.
The right of withdrawal does not apply to products that are personalized, embossed, or made to your specifications.
The withdrawal period expires 14 days after the day on which you or a third party on your behalf (other than the courier) acquire physical possession of the product. In the case of multiple products ordered by you in one order and delivered separately, the period expires 14 days after receipt of the last product.
You can exercise your statutory right of withdrawal by clicking the Contract Withdrawal button and completing and submitting the form, by completing and returning the model withdrawal form provided hereunder, or by otherwise clearly informing us of your decision to withdraw from the contract.
Model withdrawal form(Complete and return this form only if you wish to withdraw from the contract)
- To: Aboutbags NV, c/o Nayan NV, Kwadestraat 155, bus 10.1, 8800 Roeselare, Belgium; email address: service_eu@tumi.com
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service(*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate
Upon receipt of your withdrawal notice, we will send you an email confirmation with the details of your withdrawal submission, including the date and time of receipt. The request will subsequently be reviewed by our customer service team, which will then provide the return label, where applicable, via the same email address.
You must return the products without undue delay and in any event no later than 14 days from the date on which you notified us of your decision to withdraw from the contract. For the return procedure please refer to Section 13 and follow the steps of the return procedure as of step 2.
If you withdraw from the contract, we will reimburse all payments received from you, including standard delivery costs (excluding any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us at the time you placed your order), without undue delay and in any event no later than 14 days after receiving your notice of withdrawal.
Reimbursement will be made using the same means of payment as used for the initial transaction, unless you have expressly agreed otherwise. No fees will be charged as a result of the reimbursement.
Unless we have offered to collect the products ourselves, we may withhold reimbursement until we have received the products back or you have provided evidence of having returned the products, whichever occurs first.
If products have been handled beyond what is necessary to establish their nature, characteristics and functioning, we may reduce the amount of your reimbursement to reflect any resulting loss in value, where permitted by applicable law.
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Commercial Return Policy
In addition to your statutory right of withdrawal, we offer a 30-day commercial return policy. This means that, subject to this Section 12 you may request a return within 30 days from the day on which you or a third party on your behalf (other than the courier) acquire physical possession of the product.
The commercial return policy does not apply to:
- Products that have been used beyond what is necessary to establish their nature, characteristics, and functioning;
- Products that are personalized, embossed, or made to your specifications.
For returns exercised and accepted under this commercial return policy, we will reimburse the price paid for the returned products after we have received and checked returned products. Delivery costs will be refunded only where required by applicable law or where expressly stated in the return conditions applicable on the Site.
For the return procedure please refer to Section 13. We will bear the costs of returns made using that procedure. Any returns made outside that procedure will be at your own cost and risk.
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Return Procedure
We operate a single return procedure for returns made under these Terms and Conditions.
Only products purchased online on the Site can be returned. As for any other return, we advise you to contact the store where you have purchased the goods.
Please follow the following return procedure:
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Please complete the return form. We will email you a return label, a return number together with the return instructions. For returns exercised under the right of withdrawal, we refer to Section 11 for the return options.
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Pack the item to be returned (only unused items, with authentic labels, use instructions, guarantee leaflets and other hangtags and wrappings) in its original carton to prevent damage while in transit.
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Please print the return label and tape it on your return package. The return label will comprise all required data like your name; your address and the return address; your phone number; item number and/or description of item being returned; and the return number.
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Please carefully read the return instructions and contact our express courier for pick up as indicated in the return instructions. You have to organize the pickup by our express courier as soon as possible and in any event within 14 calendar days from the date you notified us of your return request.
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In the event that you have not respected all of the return requirements, we will advise you by email to clarify why we have not been able to approve it within 14 days.
If a returned product does not meet the applicable return conditions, we will notify you. Depending on the circumstances, we may refuse the return, deduct any loss in value from the refund where permitted by law, or return the product to you.
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Liability and Limitation of Liability
Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation by us, for damages arising from our gross negligence or wilful misconduct, for the infringement of primary contractual obligations, under product liability or a guarantee.
Tumi is not liable for non-performance, defective or delayed performance caused by force majeure or by other causes that are not reasonably foreseeable or lie beyond Tumi’s reasonable control.
Nothing in this Section affects your statutory rights.
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Availability and security of the Site
We use reasonable efforts to keep the Site available, uninterrupted, secure and free from errors, viruses or other harmful components. However, due to the nature of the internet, we cannot guarantee that the Site will always be available, uninterrupted or error-free, or that it will be free from viruses or other harmful components. You are responsible for taking appropriate precautions to protect your devices and systems when using the Site.
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Legal and commercial guarantee
(a) Legal Guarantee of Conformity:
For products sold in the European Union, consumers are entitled to a minimum two-year legal guarantee protection. Consumers can claim their rights under the legal guarantee of conformity, for example if goods do not match the description or do not function as intended. Sellers are liable for any lack of conformity which existed when the products were delivered, and which becomes apparent within the legal guarantee period (please use following link for specific information on the applicable guarantee period). Sellers in such a situation are required to offer free repair or free replacement; in some cases, a price reduction or termination of the contract of sale with full reimbursement.More information on your rights in a specific country can be found in the EU harmonized notice on the legal guarantee of conformity, available on this Site.
(b) Commercial Guarantee:
Tumi also offers an additional commercial guarantee on selected products. This commercial guarantee is provided in addition to, and does not in any way affect, prejudice or limit, the consumer’s rights under the statutory legal guarantee of conformity, which remain fully applicable. For details on the terms and conditions of such commercial guarantee, as well as to identify which products qualify as the selected products covered by it, please refer to the warranty card included with your product or to the product detail page on this Site. -
Fair Use and Fraud Prevention
To protect the integrity of our services and ensure fair use, we may monitor account and order activity for patterns that may indicate misuse, abuse or fraud.
Suspicious activity may include, for example, repeated claims of non-receipt of orders or missing items, excessive or patterned returns, bulk ordering and returning, returns of used, incorrect or substituted products, or returns of empty packages or items not originally purchased.
We will assess such cases individually and may contact you for clarification. Where we have objective grounds to reasonably suspect misuse, abuse or fraud, we may investigate the matter and take appropriate and proportionate action to protect our services, customers or business from misuse, abuse or fraud, including suspending accounts, rejecting orders, refusing a refund to the extent legally justified, or refusing requests that are not valid under these Terms and Conditions or applicable law. Nothing in this clause affects any mandatory rights or remedies available to consumers under applicable law.
If a returned product does not match the original order, is incomplete, has been used beyond what is permitted under these Terms and Conditions, or otherwise does not meet the applicable return conditions, we will notify you and explain the options available, including any reduction in reimbursement that may be permitted by applicable law.
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Use limitations and intellectual property rights
All trademarks, trade names, logos, product names and other distinctive signs displayed on the Site are the property of Tumi or third-party rights holders. Nothing in these Terms and Conditions grants you any right to commercially use or reproduce them.
Content made available on the Site, including but not limited to text, images, photographs, graphics, logos, trademarks, trade names, product names, designs, layout, software, videos, documents and other materials, may be protected by intellectual property rights owned by Tumi or its suppliers (“Content”).
You may access and use the Site and the Content solely for your personal, non-commercial use and for the purpose of browsing the Site or placing an order. You may electronically copy or print portions of the Site only to the extent necessary for those personal, non-commercial purposes.
Unless permitted under mandatory statutory law, you may not copy, reproduce, modify, distribute, publish, display, transmit, exploit or otherwise use any Content from the Site for commercial purposes or for any purpose other than expressly permitted above, without our prior written consent.
Tumi expressly reserves the right of use of all content on the Site for text and data mining, including in particular for the development, training, validation or operation of artificial intelligence systems and generative AI models without prior written consent. You may also neither automatically access the Site (including via web scraping, crawling, harvesting or systematic downloading) nor frame, inline link or mirror the Site or its content without our prior written consent.
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Use of information and suggestions by you regarding this Site
In the event you provide to Tumi or post any material, information, suggestions or comments on or through the Site about the Site, the way in which Tumi conducts its business, or the operation of the Site, Tumi reserves the right to use such material, information, suggestions or comments in its discretion, with no compensation or credit to you.
You hereby grant to Tumi a non-exclusive, perpetual, worldwide, royalty free license to utilize and publish such information and material, in whole or in part. For the use by Tumi of information by which you may be identified (such as your name, address, social security number and telephone number), please refer to our Privacy Policy.
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Use of your suggestions to Tumi regarding new products, features or processes
A submission will not in any way establish a confidential relationship nor will it place Tumi in the position of receiving a submission in trust and Tumi shall not be obligated and makes no commitment to treat or maintain as confidential such submissions.
Tumi shall have the right to retain any material submitted to it, to make copies thereof and to retain the same in its files.
No obligation is assumed by Tumi or may be implied by the receipt or examination of the submission unless or until a formal written agreement signed by Tumi and by you, and then Tumi's obligations shall be only as expressed in that written agreement.
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Privacy Policy
When you use the Site or place an order, your personal data will be processed in accordance with our Privacy Policy and applicable data protection laws. Information on the collection, processing and use of personal data can be found in our Privacy Policy.
If you have any questions about the processing of your personal data or wish to exercise your data protection rights, please contact us using the contact details provided in our Privacy Policy or by email at privacy@aboutbags.com.
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Definitions
In these Terms and Conditions, unless the context requires otherwise:
- Nayan: means NAYAN NV, Kwadestraat 155, bus 10.1, 8800 Roeselare, Belgium (Company number 0806 661 106), acting as service provider on behalf of Tumi for technical support of the functioning of the Site, and for certain services relating to the operation of the Site, customer service and communication, order support and/or payment processing.
- Tumi: for sales related matters means Aboutbags NV, Westerring 17, B-9700 Oudenaarde, Belgium (Company number 0681 881 789). With respect to intellectual property rights and brand-related matters "Tumi" means Samsonite IP Holdings Sarl, 13-15 Avenue de la Liberté, L-1931 Luxembourg (Company number B147735), Samsonite Europe NV, Westerring 17, B-9700 Oudenaarde, Belgium (Company number 0400 245 655) and/or their affiliates, as applicable.
- Shipping Notification Email: means the email sent by us confirming that the products have been dispatched, as referred to in Sections 4 and 7.
- Site: means the online store operated under the relevant Tumi domain through which these Terms and Conditions are made available.
- Terms and Conditions: means these terms and conditions.
- We, us, our: means Tumi.
- You, your: means someone who by entering the address of this Site or by following a link visits this Site and uses or accesses it for informative purposes or to place an order.
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Governing law and jurisdiction
These Terms and Conditions, and any sale contract concluded through the Site, are governed by Belgian law, without prejudice to any mandatory consumer protection rights you may have under the law of your country of habitual residence.
Any dispute relating to these Terms and Conditions or to a sale contract concluded through the Site shall be submitted to the competent Belgian courts. If you are a consumer and have your habitual residence in the EU, you may also bring a dispute against us before the competent courts in the country where you are domiciled, and we may bring a dispute against you only before the competent courts of the country in which you are domiciled.
The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
If you are a consumer and have your habitual residence in the EU, you additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence.
In the event of a dispute, you agree that electronic records, including but not limited to emails, order confirmations and back-ups may be used as evidence, subject to applicable law.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain valid and enforceable.
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Miscellaneous
These Terms and Conditions, together with any additional terms, policies or documents expressly referred to in them, constitute the entire agreement between you and us regarding your use of the Site and any order placed through the Site. They supersede any prior terms and conditions or communications relating to the same subject matter.
If we do not immediately enforce any right under these Terms and Conditions, this does not mean that we waive such right or that we cannot enforce it later.
For any questions, remarks or technical issues relating to the Site, your order or these Terms and Conditions, please contact us using the contact details provided in Section 1.
These Terms and Conditions were last updated on 26/09/2026.